Lopesan Hotels Reviews

At Lopesan Hotel Group, every transaction is 100% secure. Transactions involving personal or banking data are carried out using a secure environment. The server uses SSL (Secure Socked Layer) standard security technology, which encrypts all information sent. Credit card details are not stored in any database but are sent directly to the Bank's POS (Point of Sale) terminal.

For enhanced security, the secure payment system called SEC (Secure Electronic Commerce) is incorporated in the payment gateway. If a card is a "secured" card, payments can always be made by VISA or MASTERCARD. If a card does not use this payment system, Lopesan Hotel Group will only accept payment by VISA or MASTERCARD from customers with a proven track record and reliability.

When paying by VISA or MASTERCARD, the following information will always be requested: the card number, the expiry date, and a card security code, which is the last 3 digits of the number printed in italics on the back of the VISA or MASTERCARD. This offers additional safeguard regarding transaction security. Credit card fraud is a crime, and Lopesan Hotel Group will take legal action against anyone who makes a fraudulent translation on the online store.

In some hotels, payment by transfer is offered as an alternative to payment by credit card. It consists of the prepayment of 10% of the total amount of the reservation, by bank transfer into the current account of which details are provided to the customer during the electronic contracting process.

Every online payment made at Lopesan Hotel Group is 100% secure. The technology and security methods used ensure this.

Lopesan.com is known for its hotel and resort services. They specialize in providing top-quality products and services that set them apart from competitors. The company operates 19 hotels in 4 countries, offering 3, 4, and 5-star accommodations. They are a leading company in the tourism industry in the Canary Islands and one of the leading companies in Spain.

Their commitment to quality and excellence allows them to offer highly differentiated hotel products and services adapted to the needs of their customers. They strive to make the stay of their guests an unforgettable experience. The care and closeness of their staff are values that make the difference.

They also take pride in the unique architecture of their hotels and leisure spaces, with original, top-quality structures, and authentically Canarian settings and décor. This meticulous and distinguished architecture makes all the Lopesan hotels in Gran Canaria recognisable and different from those of competitors.

They are also known for their strong commitment to technology as a means of being able to offer the best service to their clients. They compile data that helps them to discover not only the level of satisfaction with Lopesan Hotels & Resorts but also the tastes and preferences of every guest. Thus, they constantly improve their offer and make the Lopesan experience unique.

One of their popular resorts is the Lopesan Baobab Resort, a 5-star hotel in Meloneras (Gran Canaria) that offers a holiday full of luxury and entertainment with an exotic touch. The resort's unique architecture transports guests to another era, evoking African countries.

In conclusion, Lopesan.com offers a wide range of services and products, from luxurious accommodations to personalized services, all designed to provide an unforgettable experience for their guests.

Lopesan.com offers a variety of services to meet the needs of its guests. The website provides access to 19 hotels located in 4 countries around the world, offering numerous options to suit all tastes and needs. The hotels are known for their variety and quality of services, and they strive to provide a unique and unforgettable experience during the holidays.

The services include comfortable accommodation, a wide range of pools, beauty treatments, gastronomy, and sports and activity packages. Some of the hotels even offer stunning panoramic views over the golden sands and make the most of their seafront location.

The website also offers amazing prices with several offers, promotions, and special discounts. The booking process is 100% secure and can be done in simple steps.

In addition to these, Lopesan.com also offers services like luggage storage, miniclub, parking, Wi-Fi, bell boy, ATM, and waiter service on the beach. Some services may not be included and may require additional charges, such as car rental, medical service, baby sitter, laundry, dry cleaning and ironing service, currency exchange, quad rental, national/international newspapers, and bicycle rental.

The aim of Lopesan.com is to make happy memories for its guests, and therefore, every time a guest visits a Lopesan hotel or resort, the team is ready to offer the warmest welcome, assist with any queries or questions, offer information about the destination, and do everything within their power to ensure the holidays are idyllic and perfect.

Lopesan Hotels accepts various payment options for services contracted. You can pay for the service contract at the hotel/establishment or make an online payment using a credit card. Payment by bank transfer is also an option in some hotels.

Yes, there are specific terms and conditions for cancellations of reservations at Lopesan Hotels in Germany and Austria. You must pay an indemnity to the hotel for cancellation of a confirmed reservation, reduction in the confirmed volume of the reservation, or any other form of withdrawal.

Yes, reservations can be canceled using the “cancel” button which appears in the reservation confirmation email.

A reservation may be canceled free of charge up to 6:00 PM of the day before the date of arrival at the hotel.